Privacy and terms
At Balah Jewellery, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: When you make a purchase or create an account, we may collect personal details such as your name, email address, phone number, shipping and billing addresses, and payment information.
- Browsing Information: We collect information about your interactions with our website, including IP address, browser type, referring/exit pages, and operating system. We may also use cookies and similar technologies to enhance your browsing experience.
- Order Information: Details related to your orders, such as products purchased, order date, and delivery information, are collected to process and fulfill your orders.
2. How We Use Your Information
We use your information for various purposes, including:
- Processing and fulfilling your orders
- Communicating with you about your order status and providing customer support
- Personalizing your shopping experience and offering tailored recommendations
- Sending marketing communications and promotional offers (you can opt-out at any time)
- Improving our website, products, and services through analysis of browsing behavior
3. Sharing Your Information
We value your privacy and do not sell your personal information to third parties. However, we may share your data with trusted partners to enhance our services:
- Service Providers: We may share your information with third-party service providers who assist with payment processing, order fulfillment, shipping, marketing, and website analytics.
- Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to ensure secure data transmission.
5. Your Rights
You have the right to:
- Access and review your personal information
- Correct or update your information
- Request deletion of your information (subject to legal requirements)
- Opt-out of receiving marketing communications
To exercise these rights, please contact us at hola@balahjewellery.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and gather information about site usage. You can manage your cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.
8. Contact Us
If you have any questions or concerns about our privacy practices, please contact us at:
Balah Jewellery
Email: hola@balahjewellery
By using our website, you consent to the collection and use of your information as described in this Privacy Policy. Thank you for trusting Balah Jewellery with your personal information.